Recent Articles

Distribution List vs Shared Mailbox vs Shared Inbox: What’s the Difference?

347.3 billion emails are sent and received globally on a daily basis! With so many messages flying back and forth, how can you ensure that your team stays on top of their email game? One way is to use an email solution that simplifies your email workflows and boosts productivity. The three top contenders for...
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What is Google Collaborative Inbox? Pros, Cons, and Alternatives

Let’s be honest, email was not designed for teamwork. Even after decades of innovation, it still does not meet the needs of most business teams.  As a result, companies are forced to go for collaboration tools such as Google Collaborative Inbox to manage their group email accounts – sales@, support@, content@, etc.  But is Google...
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7 Reasons Why Your Business Should Start Using a Shared Inbox

How many times have you lost your temper when contacting a customer support agent? Lost count, haven’t you? Well, according to recent studies, 75% of customers agree that it takes ages to connect with a live agent. The study also reported that a majority of Americans didn’t go through with an online purchase due to...
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