Recent Articles

Google Groups Collaborative Inbox: Pros, Cons, and Alternatives

Let’s be honest, email was not designed for teamwork. Even after decades of innovation, it still does not meet the needs of most business teams.  As a result, companies are forced to go for collaboration tools such as Google Collaborative Inbox to manage their group email accounts – sales@, support@, content@, etc.  But is Google...
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How Shared Inbox Helps Boost Business Efficiency: 7 Key Benefits

How many times have you lost your temper when contacting a customer support agent? Lost count, haven’t you? Well, according to recent studies, 75% of customers agree that it takes ages to connect with a live agent. The study also reported that a majority of Americans didn’t go through with an online purchase due to...
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