Say goodbye to email chaos! Our multichannel help desk system aggregates all customer-facing inboxes, such as support@, info@, returns@, etc., into a centralized platform, ensuring no inquiry gets lost in the shuffle. Easily organize tickets with labels and priorities and avoid duplicate responses with collision detection. Skip long email threads and encourage team collaboration with internal notes.
Make multichannel support a reality with our native live chat integration. Proactively invite customers to chat based on their behavior and begin meaningful interactions with automated greetings, offering prompt assistance. Create chatbots in minutes with pre-designed templates or train your bot using your own data.
Simplify ticket creation with customizable web forms tailored to your business needs. Choose from a wide range of field types – checkbox, dropdown, date, number, etc., to capture information in your preferred format. Embed help desk forms in a snap across your website, software products, apps, or help center pages.
Empower your customers with round-the-clock self-service options through our intuitive customer portal. Provide a centralized hub where customers can submit tickets, track their ongoing requests, and find answers to common questions—all on their own schedule. Reduce repeat contacts to your help desk and make agents focus on more pressing tasks.
No credit card required.
