Support Ticket Forms

Simplify ticket submission for customers
  • tick ProProfs chat tick Simplify access to customer support
  • tick ProProfs chat tick Customize to gather all necessary info
  • tick ProProfs chat tick Embed on website or product
  • tick ProProfs chat tick Enable file attachments
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sony
dell
cisco
dhl
yale
linkedin
Simplify Access to Customer Support
Empower customers to reach out 24/7

Make it easier for customers to report their issues or submit requests with our easy-to-fill ticket forms. Whether it’s “Talk to Us” or “Report an Issue,” create different types of forms and access them all in one place.

  • tick ProProfs chat tick Easy-to-fill support ticket forms
  • tick ProProfs chat tick Create multiple forms
  • tick ProProfs chat tick Access all your forms in one place
Simplify Access to Customer Support
Gather All Necessary Info in One Go
Gather All Necessary Info in One Go
Customize forms to get a 360° view of a problem

Effortlessly customize different elements of your service ticket forms right from the form name to the submit message. Choose from a wide range of field types – checkbox, dropdown, date, number, etc., to capture information in your preferred format. Make certain fields mandatory so you never miss out on crucial information.

  • tick ProProfs chat tick Customize form name & submit button
  • tick ProProfs chat tick Multiple field types – checkbox, text, etc.
  • tick ProProfs chat tick Make certain fields mandatory to fill
Embed on Your Website or Product
Create a form once & use it across the board

Embed help desk request forms in a snap across your website, software products, apps, or help center pages. No need to hire a tech expert; simply copy-paste the code and view your ticket form in live action. No compromise with page speed - maintain optimal website performance at all times.

  • tick ProProfs chat tick One-click code generation
  • tick ProProfs chat tick Copy-paste code on website or app
  • tick ProProfs chat tick Never slows down page speed
Embed on Your Website or Product
Enable File Attachments
Enable File Attachments
Let documents do the talking

Ensure clarity in every reported issue by allowing users to submit relevant documents, screenshots, and visuals directly within the form. Empower your agents with all the supporting evidence they need to discuss and resolve complex issues.

  • tick ProProfs chat tick Diverse content formats
  • tick ProProfs chat tick Get supporting evidence via screenshots & images
  • tick ProProfs chat tick Troubleshoot complex issues

ProProfs is a Recognized Leader in Customer Support

Press & Ratings

ProProfs Help Desk Software Capterra Review
ProProfs Help Desk Software SoftwareSuggest Review
ProProfs Help Desk Software FinancesOnline Review
ProProfs Help Desk Software G2Crowd Review
ProProfs Help Desk Software SaaSGenius Review
ProProfs Help Desk Software CrozDesk Review

Simplify Customer Support With Ticket Forms

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