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Hospitality
Say goodbye to reservation@ and info@ pain! Unify your team inboxes and streamline communication. Prioritize guest requests like a pro – no more dropped threads or missed moments. Plus, collaborate internally on tickets for seamless problem-solving.
Deflect common questions (check-in times, rates, availability) with a stellar online knowledge base. Create smart chatbots to provide 24/7 support, and place web forms to capture requests instantly – freeing your team to focus on personalized magic.
Do you receive inquiries from international guests? With ProProfs Help Desk and Chat integration, you can translate conversations in real-time and communicate with guests in over 100 languages. Automate routine queries with AI-powered chatbots, ensuring consistent and accurate responses.
Sleep soundly knowing your guest data is under lock and key. Assign roles and permissions to control access, add an extra layer of security with Two-Factor Authentication, and configure IP restrictions to keep unauthorized users at bay.
Uncover hidden gems in your customer service performance! Get comprehensive reports that reveal insights into ticket volume, response times, and guest satisfaction (via automated CSAT surveys). Get all your favorite reports delivered straight to your inbox.
No credit card required.
