Create a private knowledge base for your support team so they can quickly find the right articles and answer questions confidently. Enable SSO (single sign-on) to save agent’s time and avoid password fatigue. Centralize company knowledge so your team can always deliver consistent answers.
Create a public knowledge base to empower your customers, enabling them to find answers to their questions 24/7. Enhance customer satisfaction and reduce tickets by providing instant access to a wealth of information, including FAQs, how-to guides, troubleshooting tips, product usage instructions, and more.
Teamwork makes the dream work! Get multiple teams and departments involved in your content creation process. Restrict access and prevent knowledge leaks with user roles & permissions. Discuss content within your team and share feedback using internal comments.
Get started quickly with your help center pages using 100+ beautifully designed templates. Publish articles with ease using ProProfs AI. Or, import your existing PDF, Word files in a click to give shape to your help center and start delighting your audience with 24/7 self-help effortlessly.
With AI capabilities, ProProfs makes smart even smarter. We're here to meet and beat your expectations.Sameer Bhatia Founder & CEO of ProProfs
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